Customer is King, is the oft heard term in business circles. Yet, there is always a gap between business services and customer expectations. Often, the dissatisfaction gap leads to shift in customer loyalty and drastic revenue drops. In such a situation, businesses need to gain a holistic customer perspective to consistently satisfy, delight, win and hold customer loyalty.
Turn customers into advocates, expand markets and generate higher revenues
One window-view of customer interactions
Plan and execute targeted marketing campaigns
Engage and excite customers through constant contact
Track customer queries intelligently and address them responsively
Flexible integration with third party systems
Turnaround offers efficient customer engagements through leading CRM products such as Sage, Zoho ; matching scale and needs of your business.
Sage CRM: Sage CRM Solutions give you the tools and insight you need to grow your business and make an indelible impression on customers – with every sales, marketing, support, and service interaction.
View Case Studies: Natural healthy coconut-water based drinks and virgin cooking oil | Industrial hoists, chains and accessories manufacturer
ZOHO: When customers engage across email, social media, and in person, you should, too. With Zoho CRM, you can. Bring all your conversations into one place, and make the most of your interactions at a moment’s notice.