Engaging Customers

Customer is King, is the oft heard term in business circles. Yet, there is always a gap between business services and customer expectations. Often, the dissatisfaction gap leads to shift in customer loyalty and drastic revenue drops. In such a situation, businesses need to gain a holistic customer perspective to consistently satisfy, delight, win and hold customer loyalty.


   Turn customers into advocates, expand markets and generate higher revenues
   One window-view of customer interactions
   Plan and execute targeted marketing campaigns
   Engage and excite customers through constant contact
   Track customer queries intelligently and address them responsively
   Flexible integration with third party systems


Turnaround offers efficient customer engagements through leading CRM products such as Sage, Zoho ; matching scale and needs of your business.

Sage CRM: Sage CRM Solutions give you the tools and insight you need to grow your business and make an indelible impression on customers – with every sales, marketing, support, and service interaction.

View Case Studies: Natural healthy coconut-water based drinks and virgin cooking oil | Industrial hoists, chains and accessories manufacturer

ZOHO: When customers engage across email, social media, and in person, you should, too. With Zoho CRM, you can. Bring all your conversations into one place, and make the most of your interactions at a moment’s notice.

Keep customers engaged through constant contact.